Some say that having a website or blog is like having a child, because you need to take good care of it so it grows and becomes strong.
For that, you must count on the help of a team that is always watchful to solve problems that the website presents, in addition to helping you to make it achieve success. This is what a WordPress support team does.
In this article, we will talk about how hong kong phone number data support for websites and blogs works, as well as how this service is offere by Stage, the results-focused WordPress solution developed by Rock Content. Below are the topics we will cover.
- How does support for websites and blogs work?
- How does WordPress support work on Stage?
- How does website migration to Stage work?
Shall we go ahead?
How does support for websites and blogs work?
The most common problems on websites are:
- site load slowness;
- downtime (by displaying an Error 500 message);
Even though hosting services support are present—in some cases—24 hours a day, 7 days a week, they have limitations in solving the above problems. In the event of slowness or a broken website due to any customer action (such as changing the pandoshi coin: revolutionizing decentralized finance theme or installing plugins), the support’s stance is usually to solve them on their own.
However, if the customer is the owner of a company with little programming knowledge that created the website to increase business opportunities over the internet, how to do this? This is what we will answer next.
How’s Stage support?
Stage was developed to help WordPress websites to obtain results on the internet. For this reason, support needs to be able to help all customers achieve that, even if they do not have programming knowledge. Shall we see an example?
How does WordPress support work on Stage?
First of all, we must remember that support is not facebook users just about serving the customer when there is an specific problem, but to perform a series of actions to guarantee the website’s good performance. Let us now look at each of them below.
WordPress updates
WordPress updates are necessary for a website or blog to continue functioning properly within
CDN cache service
Although cache is important for navigability, cleaning it from time to time is also necessary. So much so that, whenever we have problems accessing a website, one of the first instructions we hear is to clear the cache.
invasions can occur from malicious scripts that get to the website usually through:
- outdated plugins;
- pirated plugins or from dubious sources;
- outdated themes;
- pirated themes or from dubious sources;
- use of weak passwords.
These invasions don’t usually happen for a purpose (for example, a competitor’s attempt to take down your website). The malware is simply added maliciously from the mentioned routes and others.
If a threat is detected, a report is generated pointing out which files are infected so that the customer can take the necessary actions. Unlike what happens with other hosts, the infected website is not banned and guidelines for cleaning are offered.
Security protocols
Stage has protocols that make your website secure. For example: if 3 wrong login attempts are made via an IP address, it is blocked.
Here is another example: the antivirus scan captures the cause of more than 90% of the types of viruses, that is, the main ones that exist in the world. Another protocol relates to backup restores in WordPress, which is essential to protect your website’s files, especially when the worst happens: a virus deletes all content.