Employees must learn new skills, acquire business knowledge, and adapt to customer needs at breakneck speed. Game-based platforms create a constant learning environment that fosters transformation and allows employees to catch up and stay current with ever- changing technology and products. including every Salesforce product release, so attendees don’t have to worry about wasting valuable time with outdated information.
Incentivize with challenges and rewards and increase motivation
There are a variety of goals available (including monthly physician database sweepstakes and unique challenges that are based on specific topics or learning paths) to help you stay motivated and get the most out of your learning journey. While we believe that learning is rewarding in and of itself, there’s always room for some extra incentive. That’s why Trailhead has elevated the game with Trailhead Quests , which combines the challenge of learning new skills with the chance to win rewards like community badges, gift cards, Salesforce Certification vouchers , and more.
In short: Gamification is effective
And Salesforce has known this for a long time. Log in to Trailhead, Salesforce’s free online learning platform , and see how you can provide your employees with learning, competition, and fun. Share the article Exclusively for you Why Public Administrations Must Go Digital Why Public Administrations Must Go Digital 5 minute read A man speaks while wearing headphones in front of a monitor with Slack displayed in the background Case Swarm with Slack.
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Faster Case Resolution 7 minute read See related content by topicWhat do Italian consumers think about phygital retail experiences? BVA Doxa-Salesforce research on the topic of phygital shopping experience The research carried out by BVA Doxa, in collaboration with Salesforce, has allowed us to outline the current framework and future prospects of the retail sector, with a focus on phygital experiences.
Introducing services and innovations
Undoubtedly, the pandemic and months optimize your email campaign design for better engagement of lockdown have led Italians to rethink their relationship with shopping, increasingly accustoming consumers to hybrid shopping experiences that can perfectly combine the classic methods of in-store purchasing with the innovations brought by digital. If there is one thing we have learned from this socio-economic paradigm shift, it is that the online channel has succeeded in meeting the needs of shoppers , that consumers can no longer do without.
Phygital Shopping Experience
And this is precisely what the research “Phygital Shopping facebook users Experience: opportunities for retailers to increase loyalty and sales” carried out by BVA Doxa in collaboration with Salesforce focused on: the data collected allowed us to outline the current picture and future prospects of this sector, where there is ample room for improvement, especially if phygital experiences are able to play more and more on the emotional aspect. “”: BVA Doxa-Salesforce research What do Italian consumers think about phygital shopping experiences? Download the research Italy’s primacy in e-commerce acceleration As we already know, the last two years have seen a strong acceleration in the digital retail sector: according to the Salesforce Shopping Index , Italy ranks first in Europe and fourth in the world for digital growth in the first quarter of this year.