What does digital transformation mean for companies?
Juan Melodio:
If your business mind is not digital, we have very serious problems.
There is a huge digital divide, especially in many areas, where users are on one side and companies are on the other.
The first step you must take is to deconstruct power
I have seen many companies where the company’s leaders don’t know this, don’t believe it, and don’t invest.
We must seek coexistence between tradition and even the millennial collective. You must have a unique point of view.
I am 20 years old and my point of view is different from that of a 20-year-old.
If I don’t ask him, I can’t understand him.
: Is it the ideal of big companies to communicate with these younger people? Because they have new ideas that we don’t even know how to use.
Juan Melodio Absolutely necessary
they should make it indispensable.
Of course, experience is one degree, but youth and vision are another.
Many years ago, I worked in a company where brainstorming sessions were only conducted by senior management. Only.
I think: What a waste of talent.
One thing I never understood: Usually sri lanka phone number library for me, the closest position is the most valuable position. Customer service positions are basic jobs.
If you have a problem and call a company, and the customer service person provides poor service, then this may cyb directory cause customer churn.
Many companies have very little respect for these people.
This is the first point of contact. To me, this person is much more important than the president. Why is the president not with the customer?
Many times your customers may have speaking of blogs the wrong perception.
This is why I tell you about power deconstruction.
Interview: Thoughts on Digital Marketing
You are a lucky user can you tell us about the platform?
It is one of the tools we use in the agency.
We think it is crucial to analyze where the customers are and how everything is developing.