Visitor recordings: see what visitors see on individual conversions your site with session recordings of taps, scrolls, clicks, and more
A/B testing: run tests on your pages and forms to special database ensure that you’re making the best decisions with your content
Ecommerce analytics: see visitor demographics, popular products, and popular categories to build powerful customer profiles
4. Kissmetrics
Kissmetrics is a tool that will give you insights about your customers and help you turn them into super-target Facebook and email marketing campaigns. Segmenting your contact lists becomes an automat process when you integrate the software with your store.
The platform allows easy individual conversions integration
with WooCommerce, Shopify, Instagram, Facebook, and Slack, so you can access data from one dashboard. Then, the information is sort to power behavior-driven campaigns. Understand what drives sales on your store to improve your customer engagement and nurture higher conversions.
Offer customer service via live chat
Customer service is the lifeblood of your long-term conversion success. When customers don’t feel they can rely on you to solve problems, they will move away and never return.
79% of stores currently that offer on-site live an overview of world music chat say it positively impact their conversion rate, sales, and customer retention. The in-cotext, right-when-you-ne-it channel can’t be beaten when it comes to locking in the sale when a customer’s on the fence.
So, learn what you can do with live chat to make be numbers shoppers fall in love with your brand and click “complete purchase.” Even if you can’t staff live chat around the clock, consider using chatbots or forms to collect contact information to extend your availability.