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8 Best CRM for Small Business in 2025

Looking for the best CRM for your small business?

I will talk about the best choices without confusing you with many details about the features.  Instead, I will clearly explain when to choose a CRM

Additionally, I will summarize the different review scores to highlight what other small businesses think.

Here’s a quick rundown of what I’ll be covering: 

  1. How to define the best kenya phone number data customer relationship management solution for your small business?
  2. Ranking the 8 best CRMs for small businesses
  3. Which of these CRMs should you choose in which case?
  4. Why the best CRM is the one your sales team uses?
  5. 3 Steps to Customer Relationship Management Success

Choosing and Ranking Customer Relationship Management Systems for Small Businesses: Methodology

There are three questions to ask yourself before choosing a good CRM for a small business:

  1. Is it right for your use case and business?
  2. Is it compatible with the rest of your sales tools?
  3. Is this a good customer relationship management system?

To answer question 1, start how rock content helped gallas & disperati’s site go from 0 to 8500 visitors in 90 days with your exact use case and business type:

  • Are you a small or medium-sized business (SMB) actively selling B2B products? Salesflare is the perfect fit for you.
  • Are you more into real estate? Check c phone number out our Propertybase review in this article .
  • Working in another type of B2C business and need a sales tool? Check out Pipedrive or Freshworks CRM . (You can also check out these comprehensive lists of the best sales CRMs and best lead tracking software .)
  • Are you an SMB focusing on marketing automation? Take a look at HubSpot, ActiveCampaign , or EngageBay .
  • Want something that can literally do everything and isn’t designed for anything in particular? That sounds like Zoho CRM Plus .
  • Are you working for a company with 200+ employees? You’ll probably need an enterprise CRM like Salesforce . Also… why did you Google this? 

To answer question 2, ask yourself if the CRM systems you are considering are a good fit for your sales tools. I have made specific breakdowns for the following:

  • For Outlook
  • For Gmail / For Google Workspace
  • For LinkedIn
  • For your mobile phone

Finally, for question 3, you can look for CRMs that are well rated by their users across all platforms. To do this, check the CRMs on this list and their overall ratings.

These overall ratings are obtained by combining three ratings into one:

  • Product Review, from the #1 B2B Software Review Site (G2)
  • Mobile App Rating, from the #1 mobile app store (Google Play)
  • Email Plugin Review, from the #1 Email Plugin Marketplace (Google Workspace Marketplace)

This way, you are sure to get a small business CRM that performs on all fronts. 

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