The Sagrada Familia has been under construction for over 130 years!
We see it everywhere in photos, we often talk about it on TV, it serves as a backdrop for certain […]
We see it everywhere in photos, we often talk about it on TV, it serves as a backdrop for certain […]
They are constantly learning from each other, honing their skills in their areas of expertise and expanding their knowledge across
When an agent escalates a case to the next level, it can feel like a lack of accountability and management.
The only way to guarantee quality customer experiences is to have a single platform where the data and information collected
Overall, global e-commerce has increased by 58%, compared to 17% last year. However, if we look more closely at the
Employees must learn new skills, acquire business knowledge, and adapt to customer needs at breakneck speed. Game-based platforms create a
If employees suspect that performance reviews are taking place behind the closed doors of a manager’s office, they feel like
“ Gamification can increase business productivity by up to 50% and employee engagement by 60%, while 72% of people believe
The first edition, which started in February 2021, led to concrete and exceptional results: we trained a total of six
the most anticipated event! Salesforce Live Milano! returns in person Digitalization! business technology and omnichannel: the most anticipated event! Salesforce
Part of this success is due to the now famous philanthropic 1-1-1 Model and targeted initiatives such as Equality Groups.
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